by Maven G
The best tip is to take photos in additional to verbal description. I believe that was the key to my easy claim when my basement was flooded with hot water.
I created a list of every damaged item, and took a photo, labeled each photo with the number on the list.
When I submitted my claim inventory I enclosed a set of photos.
I was never questioned and got paid for every item I put on the list of damaged items.
I particularly took care to take careful photos of more expensive items. I showed the water level and the place where the item was in the basement when it was flooded.
I took pictures and put a ruler next to each item that showed the water line.
I also typed the list, rather provide a hand written inventory. I tried to make it easy as possible for the insurance company to see what I was claiming.
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